Jasmine N. Duran

Onboarding Specialist, Human Resources

UC San Diego Health

March 2022 - Present

• Manage, facilitate, and organize pre-employment compliance and correspondence for an average of 90 employees each week.

• Develop a comprehensive project management plan, task management matrix, and data dashboard to forecast, prioritize and delegate needs.

• Summarize annual data into visual reports for leadership.

• Create and edit standard operating procedures according to state, county, federal regulations and UC laws or policies.

• Serve as the point-person for LinkedIn media with UC San Diego Health and assist with content copy and social engagement in coordination with Marketing.

• Trained and coordinated onboarding assistants to successfully on-board over 700 employees during a local hospital acquisition during late 2023 and early 2024.

• Collaborate with multiple outside departments and stakeholders as part of our business strategy to manage forecasting, customer experience, and risk management of onboarding processes.

• Achieved a promotion from Coordinator to Specialist as a result of driving successful project enhancements, setting standards, and taking on expanded responsibilities.

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Program Coordinator, Volunteer Services Department

UC San Diego Health

June 2020 - March 2022

• Developed the policy and compliance of clinical shadowing at UCSD Health.

• Adapted to frequent COVID-19 policy changes during FY2020 and 2021 to pivot to remote programming until Observers were permitted to return on-site.

• Organized and facilitated hospital programs such as Music Heals Us, a music therapy program for isolated COVID-19 patients.

• Served as Secretary to the Patient and Family Advisory Council for the Health System.

• Took advantage of Lean Healthcare Green Belt certificate program by creating an electronic Interpreter Request form for clinical use and a database for department metrics. Results:

  • Increase of Interpreter confirmations by 36% within the first 10 days.

  • Standardized request form and Interpreter process.

  • Data collected led to justifying a new FTE for the department.

  • Data informed Leadership of our top five most requested languages.

• Served on the team that onboarded over 3,000 volunteers for Vaccination Super Sites in San Diego, CA in a matter of two months.

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Administrative Temp

Temporary Employment Services, UC San Diego

December 2019 - September 2020​​​

 

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Programs and Volunteer Coordinator

La Quinta Arts Foundation &

California Desert Arts Council, LLC.

August 2017 - June 2019

• Managed program budget for Volunteer Department in a six-person organization.

• Pre/post event logistics, operations, and volunteer management for an annual four-day fundraising festival averaging 5,000 people per day.

  • Management and scheduling of over 200 volunteers at 16 different stations.

  • Designed:

    • Festival maps using CorelDraw​, volunteer brochures using InDesign and Canva, and designed the 2019 commemorative t-shirts using InDesign.

  • Artist Liaison: 

    • managed festival jurying using Zapplication​, helped artists file for City sales permits, artist hospitality and accommodations coordination, and facilitated on-site artist registration.

  • Program management and development:

    • Volunteer recruitment included presenting at local college classes and creating volunteer brochures and a handbook (see Projects webpage.)

    • Increased diversity of volunteers, lowered average age of volunteer from 68 to 62, sustained local K-12 relationships and increased in-kind donations for volunteer appreciation.

    • Implemented SaaS for ease of scheduling and communication with volunteers.

      • Provided us with data to analyze and track engagement statistics and trends.​

    • Initiated a partnership with local 5th grade elementary classes to tour the Festival led by local artists.

• Subject matter expert for database management and information services.

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Tribal Youth Advisor

Agua Caliente Band of Cahuilla Indians

Palm Springs, CA

December 2016 - June 2017

• Advised and assisted youth members (12-17 yrs) in community service, outreach, member duties, and fundraising goals.

• Managed Youth Group marketing and advancement, including content copy and design for the Tribal Newsletter using InDesign.

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Gallery Programs Manager

Children's Discovery Museum of the Desert

Rancho Mirage, CA

August 2016 - October 2016

(I left within my probationary period and I'm open to talking about it.)

• Managed staff, facilitation of public programs, events and group sales for the museum.

• Managed program budget.

• Coordinated events in the gallery spaces such as birthday parties or lectures and managed contracts. 

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Assistant Teacher and Au Pair

Alejandra Rodas Xitumul y Familia

Guatemala City, Guatemala

March 2016 - May 2016

• Secondary teacher and personal caretaker for one child.

• Tutored her in math, English speaking and writing, Spanish editing and dictation.

• Assisted the public school, "Escuela de 25 de Septiembre" as an art educator for over 40 hours. School Director: Seño Bessy Hernandez​​

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Membership Assistant

Pennsylvania Horticultural Society

Philadelphia, PA

January 2015 - April 2015 (seasonal)

• Aided in processing memberships and ticket sales for the 2015 Philadelphia Flower Show.

• Edited copy and member E-blast drafts.

• Advanced experience with The Raiser's Edge for reports and constituent records. ​

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Visitor Services and Education Assistant

Independence Seaport Museum

Philadelphia, PA

​December 2013 - January 2015

• Aided in the promotion and sales of daily admission, seasonal and special programming, and memberships at the front desk of the museum.

• Assisted in facilitating STEM education programming.

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